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 Action
Planning was launched in 1990 by our Chairman, David
Saint, and has grown rapidly to become one of the leading
UK fundraising, management and recruitment consultants
to charities and not-for profit organisations. David
explains below our distinctive approach to working
in partnership with clients, building capacity and
transferring skills.
“Action
Planning has developed its strong reputation by building
long term relationships with clients, putting their
interests first, responding with integrity to their
needs and trying to exceed their expectations.
We passionately want to see our
clients succeed. We deliver work of the highest quality,
provide impartial, practical advice rooted in our
breadth of experience, prefer imaginative solutions
to ‘off the shelf’ methodologies,
and strive to provide good value and build clients’ capacity
by transferring knowledge and skills.
We employ people with integrity, experience, vision
and enthusiasm. We believe that working with Action
Planning, whether on the staff, as an associate or
as a client, should be stimulating and fun.
Our logo of a simple pile of stones
is a ‘waymark’ – something
that has long been used to identify a path or route.
When we engage with clients we do so as fellow travellers
on a journey.
We recognise that one client’s starting point
may be different from another’s, and that whilst
the consultant’s familiarity with the route is
a great advantage, each client will want to make the
journey in their own way, and at their own pace. Our
style is to be open, inclusive and unpatronising -
we accept our clients as we find them.
Integrity remains of the highest importance
in our dealings with our clients, and with each other.
It is our key defining characteristic. And we try never
to forget that it is a real privilege to serve organisations
as they carry out their immensely important - if varied
- work, trying to make the world a better place.”
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